Pellpax Reviews
Based on 19 customer reviews and online research, pellpax.co.uk has a consumer rating of 3.4 out of 5 stars, indicating most customers are generally satisfied with Pellpax.
5 Stars(10)
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4 Stars(1)
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3 Stars(1)
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2 Stars(1)
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1 Star(6)
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How would you rate Pellpax?
Top Reviews

Spent my money in late March; was aware there would be an understandable delay due to Covid-19. The advice said orders by my date would be here now. Waited a month and emailed.No answer.Pretty poor.No help and I will start spreading the word.

Thrown to the wolves by pellpax. Have been a loyal customer ordering 4 air guns and accessories in the past. Ordered a special gift for a special person told no problem all in hand, gave 3 months notice. Then email from pellpax stating paypal problems and basically you are on your own. Sorry pal my contract is with you Refund me. Still owed £300+. At extra expense I re ordered same item and was delivered to my door5 days later. DAI Leisure of Briely Hill are 5 star.I see my review has been reported, well report this. All I and others get off pellpax are emails & screenshots of paypal accounts. I'm not interested, I entered into a contract with pellpax, pellpax are unable or unwilling to fulfil said contract so refund me as per the consumer rights act. Are you honestly saying pellpax has no capital? And looking at reviews it's not just paypal customers having issues.
All Customer Reviews (19)

stay well clear of this place if you don't want so much hassle & time wasted,i would give pellpax 0 stars if i could!!!!!

Pleasure doing business with Pellpax, delivered on time , they did just as they said they would. Cheers Pellpax.

Even in these crazy times, they got my order out on time and to spec. A bit was missing and they had it shipped as priority for the very next day.Great all round service and good prices!

I have had the pleasure just coming across this company (so glad I did) not knowing much about air rifles I spoke to a staff member on the phone and it was a pleasure talking to him, very professional polite abs extremely knowledgeable, above all prices of air guns are absolutely fantastic. I have purchased an ASG TAC repeat and I will certainly continue to shop here in the future.. Staff members are credit to pellpax...


BB Pistol £33.99 including £5.66 VAT .... Great add to basket ... BB Pistol £28.33 plus £18.99 !!!!!! DELIVERY !!! and £9.46 VAT !!! TOTAL - £56.78 !!!!!!!!!!!!It's a small BB handgun not a Trident ICBM !!! Is it delivered with a personal armed escort ???No thanks i'll not bother !

After a rocky start no fault of pellpax it was the supplier to blame, I changed my order and have nothing to say apart from excellent, my order came within a week delivered to my door and because the item I ordered was a little cheaper I received extra BB's and CO2 casuals, the service I received was excellent, I only have 1 criticism, answering emails I sent several and also the leave a message which I did on numerous occasions but never once had a reply, I had to phone them direct to sort my order, apart from that the service was excellent and I am very happy with the item I received, I would recommend pellpax to anyone, many thanks to you all at Pellpax

Can't fault pellpax one bit, I was recommended by a friend to use them, so I emailed to see if they could find me a second hand rifle. They had one with everything I wanted in stock, Jack rang me, so I placed the order. Very polite lad and helpful. I was a little worried on delivery as I didn't hear anything for a while so I emailed and Alex responded quickly with a delivery update and time. Got my slot, the driver turned up an hour earlier which was brilliant. I'd 100% use pellpax again. 10/10 start to finish. Ps, the gun is like brand new and works an absolute treat, scope zerod and was spot on.

I had an issue with an item I bought and the team at Pellpax went out of their way to resolve the fault and return it to me within a few days. I have bought numerous items from the Pellpax team and will continue to do so as product quality and service is second to none.

Excellent from start to finish. When I enquired via the website Pellpax called and talked me through the rifle and pistol I wanted to purchase. Delivery was bang on time and purchase didn't disappoint. Great customer service, well done.

I haven't placed my order as yet just wanted to check if they deliver to your place of work if anyone could let me know would be great and rough delivery time from ordering Thanks in advanceVince

Purchased rabbit sniper kit delivered as they said with a delay due too Covid 19 started using gun and silencer fell off, sent two new grub screws fitted them silencer fell off again contact them and going back for warranty repair still awaiting for them too pick it up had no communication on date of pick up or anything I really need the gun picking up and repairing ASAP.
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